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Terms and Conditions

1.0

VOGUEPAY DIGITAL TERMS.

The Term and Conditions as provided below shall cover and serve both local and diaspora’s personal and business financial needs, covering basic digital bank account set up to developer platform integrations and creating a unified banking platform that is both secure and accessible regardless of region.

VOGUEPAY DIGITAL is predicated on an increased interest and focus on the Africa Intra-trade improvement and development by all stakeholders involving all the 54 countries in Africa having as its core agenda improving intra-trade, single currency, single digital transaction channel, and interconnected systems in order to trigger further growth and movement of people and materials within the continental geographic zone where goods and services move among member states of the AU with no restrictions.

2.0

TERMS OF USE

These Terms and Conditions are envisaged to set operational guidelines for the use and remittance of funds; local and foreign transactions (hereinafter referred to as the "Services") provided by VoguePay Digital (hereinafter referred to as "VPD”). Customers transacting through this platform and utilization of the Services (hereinafter referred to as the "Primary and Secondary Customers” and the Target audience (“are herein referred to as “Users") and are expected to use the Services and agree to all provisions set forth herein before using the Services. This service will be available to all VPD merchants and all available customers that register on the platform.

3.0

DEFINITION

In the terms herein, "you" or "your" means any person or entity ("Users") using the Service. Unless otherwise stated, "VPD ", "VP Digital", "we" or "our" will refer collectively to Vogue Pay Digital, its officers, Sales operators, agents, and suppliers. These Terms and Conditions are deemed to be part of the conditions for using our services and no other terms will apply unless all or any part of this term is otherwise agreed by both parties, placed in writing and duly executed by each party.

4.0

ADMINISTRATION

VPD is administered by VOGUE WEB SOLUTION LIMITED (herein known as VoguePay) a company duly incorporated under the Companies and Allied Matters Act, Laws of Federation, 1990 with RC NO: 1327799 whose office address is located at 33A, Abba Johnson Crescent, Akora Villas, off Adeniyi Jones Ikeja, Lagos, Nigeria. hereinafter referred to as ( VoguePay).

5.0

OFFICIAL USER GOVERNING LANGUAGE

The official language available for use in this platform is English Language. This Terms and Conditions has been prepared in English language and the English language version thereof.

6.0

VPD PRODUCTS AND SERVICES

VPD is a payment application (app), a retort for individual or business, who desire to carry out instant global financial exchange and transactions. VPD is a digital bank built to serve both local and diaspora’s personal and business financial needs, covering basic digital bank account set up to developer platform integrations. VPD is creating a unified banking platform that is both secure and accessible regardless of region. Users enjoy the best rate, zero multi-layer charges, borderless banking, personalized access to fast FX service and assorted savings/investment products on-the-go real life and time.

6.1

FEATURES OF VOGUE PAY DIGITAL

6.1.1

Exclusive Deals And Accounts

VPD is able to offer you deals and rewards that are specially tailored to your spending habits and aspirations. VPD sends Users personalized push notifications of novel deals and offers based on the users’ account history, activities and search. With these, they do not miss out on any exciting and yet goods in the financial marketplace.

6.1.2

Supervised Accounts/Sub-accounts

VPD provides a platform that enables the monitoring of accounts and gives customers the ability to create an account to manage their spending. We understand that customers might need a helping hand with their finances, with our supervised accounts, you will be able to track spending in real-time whilst being able to block spending on gambling and similar transactions.

6.1.3

Budgets, Manage and Track.

With the ability to set tailored budgets and with our real-time tracking and push notification you can always be in control and manage your spending and disbursements. VPD helps Users stuck to a budget they feel okay for them, as monthly and daily spending limits, to meet their financial goals.

6.1.4

Borderless Transactions

With VPD Card, you can spend and transact from different areas effortlessly without hinderances. VPD offers you the ability to hold up to 25 different currencies at any time, giving you the flexibility, you need.

6.1.5

Investment Marketplace.

Our marketplace gives you the ability to choose the best product or service that suits your needs from our list of renowned banking partners across the world. VPD provides users on-the-go access to investment/savings products of local & international financial houses, disrupting the traditional KYC, barriers and proprietary exercise & cost associated with these kinds of investment products. The Users can easily switch and opt-out of any investment products and pick any new choice of their or decides not to participate anymore.

6.1.6

Wallet to Wallet Transfers.

Paying one VPD User to another can be done at the touch of a button. The funds are free to send, even to friend overseas, and receive instantly. VPD wallet Users can make a transfer to other Users’ of VPD real-time and real-life, in ease with no barrier and multiple fees.

6.1.7

Instant Currency Exchange.

Transparently exchange currencies at the best rates, eliminating unreasonable, hidden FX fees and commissions. FX is made easy for Users of VPD account, because they get the best rate and exchange real-time, anywhere in the world, with a personalized experience and security.

6.1.8

Multi-Currency Accounts.

VPD offers its User’s ability to hold up to 25 currencies, with actual GBP, EUR, & USD bank accounts. With VPD account Users access any esoteric currencies globally and can as well have an account in any of these currencies as wish and convert back at their most convenience.

7.0

OBJECTIVES OF VOGUEPAY DIGITAL.

7.0.1

Ease.

Because VPD is a digital banking marketplace, it affords users' ease-of-use and an assortment of banking products and offers to switch in between at any time.

7.0.2

Borderless.

Users of VPD can equally open an account in their country of residence and as well in any foreign or different countries of the world. This is made possible via VPD financial partners in over 50 countries, so individuals can easily open a bank account (with a local bank) other countries than their residence.

7.0.3

Personalized-Investing experience.

Unlike the many investment management firms out there that traditionally require a massive sum of funds, lengthy onboarding process and many limits restrictions, VPD aims to make the process of finding and selecting investments — specifically Cryptocurrencies, Stocks & Bonds— easy and approachable for beginners.

7.0.4

Transfer funds on-the-go anywhere in the world.

Transferring funds regardless of user’s location in the world is made easy and accessible on-the-go via as provided by VPD mobile application. This can be used by both the personal and business account user’s, eliminating the Users fear of multiple charges.

8.0

ACCOUNT INFORMATION/ ONBOARDING PROCESS.

8.1

Enrollment/ Verification.

VPD encourages Users to become verified for the security of our network. For a customer/ user to be able to access our digital payment platform, the app must be downloaded in a digital device and the user must Sign- up on the platform for enrollment and induction. Our Sales operation, Technical Support and Customer service will proceed to verify the account to ensure due legal compliance and adequate CDD and EDD procedure. You agree to complete account verification procedures upon our request. If you refuse to complete account verification, your account may be suspended regardless of any or all pending or unsettled transactions.

8.2

Privacy/ Handling Personal Information:

VPD operators deem it fit to inform applicants of the use of any details availed by the user in others to provide payment services, manage your account, conduct research, and analysis, to prevent and detect fraud and to comply with our regulatory obligations. We adhere strictly to the Data and Anti Money Laundering policy and In compliance, our operators keep record of merchant data, for not more than 5 years and as well have a data protection officer who ensures that Users records are kept in line with all relevant data protection policies.

8.3

Documentations/ KYC:

In line with the Regulatory Guidеlinеѕ on Intеrnаtiоnаl Money Trаnѕfеr Sеrviсеѕ, you need to provide the following documents for KYC/verification purposes
Name,
Phone number,
Address,
Date of Incorporation/ Registration of the company/ business for companies/ businesses as customers,
Statement of account/ liquidity status,
Source of funds of the business (if required)
For cross border transactions, international legal regulations require for the users to provide the following additional documents:

A government-issued ID (like your driver’s license or passport)

  • A proof of address (like a recent utility bill or bank statement)
  • The reason for the transfer
  • SSN (Social Security Number)
Users should note that VPD reserves the right to request for any other additional documents when required or deemed necessary.

8.4

Upload/ Transfer of Data.

Users/ customers of our platform need to upload the required documents for verification. The Documents to be uploaded should not be above, 50mb and must be in PDF format. Users can upload documents by following the steps below: You can also upload files from your mobile device with the installed App therein. One way to do this is to click File upload to browse your computer/ device for any file or Folder upload to browse your computer for any folder.

8.5

Transaction Limitations.

For local tranfer, our Users shall not exceed transaction limits expected of them the regulated allowable limit of the outbound money transfer of US$2,000 or its equivalent per transaction, subject to periodic review by the Central Bank of Nigeria. All in-bound money transfers to Nigeria shall only be disbursed to beneficiaries through bank accounts or mobile money wallets.

8.5.1

For international transfers, The maximum amount allowed to transfer varies according to jurisdictions. In most regions, to prevent and discourage crime and tax avoidance, large transfers such as funds above $10,000 may be reported to the appropriate regulatory authority such as the IRS in case of the USA for regulatory checks.

9.0

ELIGIBILITY

The enrollment and operation of the VoguePay Digital App is only available and convenient for use to only to persons of contractual capacity. under Nigerian governing laws. Persons under the age of 18 years (minors), shall not register as a user on the VPD platform and shall not transact or use VPD User Application. Minors intending to use or transact on the VPD Platform shall use or transact only on the authority of a legal guardian or parents who have registered as users of VPD Application. VPD operators have the right to terminate a minors usage and withdraw access to the application if it is brought to VoguePay Digital Operator’s cognizance that its user is under the age of 18 years and the usage is not aided by a guardian or parent.

10.0

PROCESSING MONEY TRANSFERS

The user fills a request form provided on the platform by providing the amount to transfer or amount expected/ received. The user through the platform states the amount payable in the local currency of the receiver, and the payable amount in the local currency of the reciever will be calculated based on such amount receivable. VPD Operators will use the current exchange rate when calculating the amount to be paid or received on behalf of the user. VPD Operators will ensure that the exchange rate to be configured is the mid-market rate on the global currency markets. However, VPD operators may over time have a fixed exchange rate to cater to fluctuation and variation. A user request will be transmuted based on the exchange rate(s) offered by the single trading partner/ acquirers or multiple trading partners/ acquirers aiding with currency exchange selected by VPD Operators at that time. After submitting a transfer/ payment request, the user shall transfer the transferable amount and transaction fees to the bank account designated by VPD Operators. Payments and release of funds shall be processed by VDP Operators after verification of the User’s identity. The amount transferred by the user through this platform will be refunded to the payment option selected by the user in the event the payment request has been canceled by the User or canceled by VPD Operators. Operators may refuse a payment request if the User’s registered name or address, etc. does not match the users payment details (e.g. bank account details). In this case, the User shall pay a fixed additional processing charge, and the Company may also deduct such charge from the amount deposited by the user.

11.0

TRANSACTION CHARGE/ RATE

VPD transaction rate will be seen on the dashboard and may be updated from time to time in accordance with the prevailing market price and also, as determined by the vendors performing various services. With respect to transactions in which remittance requests were made, the users may retrieve their past transaction history by logging into the VDP App through their computer our mobile

12.0

TERMINATION

VoguePay Digital App should not be used in furtherance of illegalities and Money Laundering and VPD will not hesitate to escalate to Financial Anti-money Laundering bodies for prosecution. VPD reserves the right to limit Account access or withdrawals and the right to terminate this Agreement with no prior notice for any of the following: Report of unauthorized or unusual credit card or bank account use to your issuing bank or other issuing authority, including but not limited to chargebacks, Complaint of fraudulent transaction or claims If asked to do so by regulators, card scheme or its acquirer Abusing the reversal process by a Buyer through their bank. Consistently failing to follow the Resolutions process before filing a complaint with their issuing bank or other issuing authority. Initiating a reversal by a Buyer through their issuing bank or other issuing authority without first following the Resolutions process. Initiating transactions such as cash advances or assisting cash advances. Sending unsolicited email Using the VPD account to facilitate fraudulent activity. Violating this User Agreement in any way. Returning an incoming Electronic Funds Transfer due to insufficient funds in the bank account or an incorrect bank routing/institution and/or account number. Using an anonymizing proxy. Receiving excessive complaints from about your account, business or service. Submitting altered verification documents.

13.0

LIMITATION OF LIABILITY

No claim shall be made by the User, their representative, agent, privies or any other Person against VoguePay Digital, its Operators, Affiliates, Directors, Officers, Employees, Attorneys or Agent of any of such Persons for any special, indirect, consequential or punitive damages in respect of any claim for breach of contract or any other theory of liability arising out of or related to the transactions contemplated by this Terms and Conditions between the User and Vendor or any act, omission or event occurring in connection therein; and User hereby waives, releases and agrees not to sue VoguePay Digital upon any claim for any such loss, whether or not accrued and whether or not known or suspected to exist in its favor. In the event of dispute between VPD Users and the vendor/vendors, VoguePay Digital will only be involved in the dispute, at its discretion to mediate on the issue at hand. However, this in no way implies VPD’s consent to be made a party in the dispute or admitting to any form of liability whatsoever for itself and on behalf of the Vendor.

14.0

OBLIGATIONS OF USERS

VPD differs from foreign exchange transactions performed by banks and other financial institutions. The Services do not constitute the acceptance of deposits, savings or fixed time deposits by VPD Operators. Users are accountable for providing and ensuring that the information/ data provided at the time of submitting a payment request is error-free. Transactions cannot be canceled once a payment request has been sent and implemented by VPD Operators. VPD Operators assumes no liability in any way for any loss suffered by the Users as a result of transactions executed in accordance with the directives of the user. The Users observing any irregularity when sending or receiving a payment using our platform shall be compelled to inform the Operators immediately via their Contact Us Platforms The Users who have received a payment over and above what they were expecting must immediately notify the Company so that repayment and reconciliation of depts can be undertaken. Users shall not use the Services for unlawful/ fraudulent activities. The VPD Operators reserves the right to investigate any suspicious activity or unlawful activities of the Users in response to any complaints or reported violations. After investigation and an analysis report is prepared, the Operators determines the extent of illegality(if any) and take further internal and external steps to mitigate damage/ loss. The Users are prohibited from assigning, lending, pledging or otherwise confer any right of a third party on the position of the Users under these Terms and Conditions or any and all other rights pertaining to the Services. VPD Operators may reject the registration of multiple accounts by a single User for reasons relating to operational efficiency and user identification. VPD Operators shall be entitled to close or merge multiple accounts created by a single User without prior notification to said User.

15.0

COMPROMISE OF CUSTOMERS PLATFORM: LOST OF PHONE, HACKING, UNAUTHORIZED USAGE

VoguePay Digital assumes that any request from any account as that of the customer owning the account, hence, the user shall be responsible for maintaining the confidentiality of User ID and Password and shall be responsible for all activities that occur under User ID and Password. The customer bears the liability and not VoguePay Digital for any compromise to their usage. This is because VoguePay Digital ensures strict protection of its platform by putting in place adequate firewalls to prevent data compromise thus the onus falls on its users to protect their devices and app and passwords to prevent unauthorized access.

16.0

INDEMNITY

VoguePay Digital assumes that any request from any account as that of the customer owning the account, hence, the user shall be responsible for maintaining the confidentiality of User ID and Password and shall be responsible for all activities that occur under User ID and Password. The customer bears the liability and not VoguePay Digital for any compromise to their usage. This is because VoguePay Digital ensures strict protection of its platform by putting in place adequate firewalls to prevent data compromise thus the onus falls on its users to protect their devices and app and passwords to prevent unauthorized access.

17.0

ARBITRATION

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Sale will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

18.0

REFUND POLICY

To accelerate customers purchases from Vendors, VoguePay Digital has put strategies in place to ensure that there is a seamless transaction between VPD users and the customers in the purchase of goods and products using the VPD App Vendors have their own terms and conditions governing the purchase and use of their payment services. You understand and agree that VoguePay Digital does not process payments and is not responsible or liable for any transactions in which you engage. By engaging in a purchase transaction using your mobile money account or VPD App you authorize the Vendor (or VoguePay Digital on its behalf) to bill your account or card for the purchase amount. VoguePay Digital is not liable for any refund accruing to the merchant either based on non-performance or delivery. The Vendors entirely bear the cost of the refund claims of the users and holds VPD free of any encumbrances arising thereof

19.0

GOVERNING LAW AND JURISDICTION

The laws of the country of the Federal Republic of Nigeria shall govern the operations and usage of this platform. Central Bank of Nigeria (CBN) is the body charged with regulating the financial institutions in Nigeria through its policies/ guidelines: CBN Guidеlinеѕ on Intеrnаtiоnаl Money Trаnѕfеr Sеrviсеѕ, CBN’s Anti-money Laundering/combating the financing of terrorism policy and procedure manual, etc. with the emanation of FOREX Market, the CBN further made FX Manuals guide transactions in Foreign Exchange. For the VPD to be fully operational, it has to abide by the stipulated regulations. The exclusive place of jurisdiction for all disputes arising from or in connection with this Agreement shall be located in Nigeria in line with the Arbitration and Conciliation Act L. F. N. 2014 CAP 34.